Refund & Cancelation Policy

 

LE DETOX LA  Does not offer exchanges, returns or refunds of any kind on any items offered for sale.

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Appointment Cancellation

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When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call (424) 542-1021 as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

 

How to Cancel Your Appointment

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If you need to cancel your appointment, please call us at (424) 542-1021  between the hours of 10:00am - 7:00pm Monday- Thursday, Friday 9:00am - 5:00pm, Saturday 9:00am - 3:00pm. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.

 

Late Cancellations/No-Shows

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A cancellation is considered late when the appointment is cancelled less than 24 hours  before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient the $25 deposit missed appointment fee.